We expected better service

It’s frustrating when you can’t get the service you require from your local estate agent isn’t it!

As homeowners ourselves we appreciate that a lack of support and service can turn what could be an exciting time into a nightmare.  Finding the perfect home to move to, selling your property at the right price, obtaining the best mortgage advice and deal that suits you, are just a few of the things that should be expected from your estate agent.

Many other personal arrangements need to be made all based around the time of moving, making sure the children and pets are cared for, organising removal of your belongings, telephone numbers redirecting post, the list goes on.

Chasing solicitors of both parties and trying to find out if any issues regarding either property may have arisen during the process, has the mortgage been agreed in principle, agreed and finalised. Did they say they would be leaving the summer house or not, it can all get into a bit of a tiz when daily life also has to continue?

Many of our clients have come to us based on previous experience of what they consider to be poor and sometimes none existent service. Our ability and support to not only reduce the stress out of buying and selling their home, but to keep them informed and manage communications between all parties on their behalf.

At Open House Stafford & Stone we pride ourselves on the personal service we provide to all of our clients whether buying selling letting or renting.  With our team at the office in Stafford town centre, we are open and available to assist you in the whole process of moving home. Even in peak times throughout the year, we are here to have a chat, give best advise and help move things along professionally and in your best interests so you can concentrate on the things you need to do.

Perhaps Open House Stafford & Stone provide the unexpected levels of service that some people don’t experience from their chosen estate agents and have to make do with. You don’t want that do you …. do you?

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